We went to our clients and asked them they why felt they needed and wanted an environmental management system (EMS). We also asked what benefits they had identified.

Every business we asked stated that they needed a management system so that they were able to manage their day to day operations more effectively. This was not always their main reason for starting but by the time they were half way through, all clients recognised that their businesses really benefited from having built their system.

Why they started was based on what they wanted and this was quite varied. Some of the businesses questioned wanted to demonstrate that they really were environmentally conscious in their business operations and they found that their EMS both did this and took this a significant stage further. Some wanted certification to help them access export markets. Others wanted a tool to build a culture of awareness and responsibility throughout their operation. Some wanted a marketing edge. Some were under pressure from regulators and/or community groups and felt that they want to clearly demonstrate their environmental commitment.

The benefits were real improvements to the bottom line coming from less errors and incidents; “a much more efficient business; a deep rooted benefit is a sense of awareness, commitment, and responsibility at all staff levels; creating a dynamic team with one common objective”; a much greater awareness of environmental risks, minimising the risks from changes in their operations; having contingency planning in place and practiced to cope better with disasters and extreme weather; an ability to demonstrate legal compliance; significant eco-efficiencies and improvement in waste management. There are many others.

Most of the benefits came when they moved beyond just an environmental management plan or a code of practice and built a system with feedback.
Many of the businesses fully integrated all their requirements including their occupational health and safety, quality, traceability and food safety so that they built one simple system that covered all of these.

The secret to having a management system that works for the business is to keep it simple. Keep good records while avoiding unnecessary paper.

We went to our clients and asked them they why felt they needed and wanted an environmental management system (EMS). We also asked what benefits they had identified.

Every business we asked stated that they needed a management system so that they were able to manage their day to day operations more effectively. This was not always their main reason for starting but by the time they were half way through, all clients recognised that their businesses really benefited from having built their system.

Why they started was based on what they wanted and this was quite varied. Some of the businesses questioned wanted to demonstrate that they really were environmentally conscious in their business operations and they found that their EMS both did this and took this a significant stage further. Some wanted certification to help them access export markets. Others wanted a tool to build a culture of awareness and responsibility throughout their operation. Some wanted a marketing edge. Some were under pressure from regulators and/or community groups and felt that they want to clearly demonstrate their environmental commitment.

The benefits were real improvements to the bottom line coming from less errors and incidents; “a much more efficient business; a deep rooted benefit is a sense of awareness, commitment, and responsibility at all staff levels; creating a dynamic team with one common objective”; a much greater awareness of environmental risks, minimising the risks from changes in their operations; having contingency planning in place and practiced to cope better with disasters and extreme weather; an ability to demonstrate legal compliance; significant eco-efficiencies and improvement in waste management. There are many others.

Most of the benefits came when they moved beyond just an environmental management plan or a code of practice and built a system with feedback.
Many of the businesses fully integrated all their requirements including their occupational health and safety, quality, traceability and food safety so that they built one simple system that covered all of these.

The secret to having a management system that works for the business is to keep it simple. Keep good records while avoiding unnecessary paper.

We went to our clients and asked them they why felt they needed and wanted an environmental management system (EMS). We also asked what benefits they had identified.

Every business we asked stated that they needed a management system so that they were able to manage their day to day operations more effectively. This was not always their main reason for starting but by the time they were half way through, all clients recognised that their businesses really benefited from having built their system.

Why they started was based on what they wanted and this was quite varied. Some of the businesses questioned wanted to demonstrate that they really were environmentally conscious in their business operations and they found that their EMS both did this and took this a significant stage further. Some wanted certification to help them access export markets. Others wanted a tool to build a culture of awareness and responsibility throughout their operation. Some wanted a marketing edge. Some were under pressure from regulators and/or community groups and felt that they want to clearly demonstrate their environmental commitment.

The benefits were real improvements to the bottom line coming from less errors and incidents; “a much more efficient business; a deep rooted benefit is a sense of awareness, commitment, and responsibility at all staff levels; creating a dynamic team with one common objective”; a much greater awareness of environmental risks, minimising the risks from changes in their operations; having contingency planning in place and practiced to cope better with disasters and extreme weather; an ability to demonstrate legal compliance; significant eco-efficiencies and improvement in waste management. There are many others.

Most of the benefits came when they moved beyond just an environmental management plan or a code of practice and built a system with feedback.
Many of the businesses fully integrated all their requirements including their occupational health and safety, quality, traceability and food safety so that they built one simple system that covered all of these.

The secret to having a management system that works for the business is to keep it simple. Keep good records while avoiding unnecessary paper.

All EMS programs start with some form of environmental audit and this is an essential first step but knowing what is wrong and doing something about it are two different things. There is no reason why, given appropriate tools and guidance, businesses should not initially audit their environmental impacts themselves. They know more about their business than anyone else but they do need to open their eyes to practices they had never realised pose an environmental risk. They need to work through a very systematic approach and do this with their eyes open.

Once they have an audit in place and understand the issues, an audit alone is not effective – it only identifies problems. The next step is to develop an environmental management plan (EMP), which hopefully has been based on analysing risks identified by the audit findings. An environmental management plan still does not necessarily lead to good environmental management because there is no feedback loop. It is so easy to leave things until tomorrow, which never comes.

There is an internationally recognised approach to Risk Analysis described in AS/NZS 4360: 2004 and this is the proper approach to follow. Some people grab a “risk” out of the air and decide that it is a low risk activity and the other end of this spectrum is demonstrated by some scientists deciding that determining environmental risk for an industry is a wonderful opportunity to apply for research funding. The middle approach, based on a realistic assessment of both likelihood and consequence within individual businesses is the approach that is internationally recognised. The difficulty with an industry wide approach is that the actual likelihood and consequence differ widely between businesses even within the same industry.

There is a big push, particularly by some regulators, for Codes of Practice (COP) and/or Best Management Practices. Again there is no feedback built in. Some people try to write a Code of Practice BEFORE they start their EMS but the audit, risk analysis and plan need to come first. The Code of Practice may then very useful as a starting place for others provided it has been based on an audit and risk analysis.

Government Agencies often impose Codes of Practice on industry sectors without industry consultation. The kingfish farmers in South Australia developed their own code of practice, and then both PIRSA (Primary Industries and Resources SA) and the EPA (Environment Protection Agency) imposed others so they now have three. Interestingly all three are very different. The industry code covers much of the other two but PIRSA and the EPA have developed codes that barely overlap. Neither was based on working with the industry to identify the real issues, and each is based on government perceived issues.

An imposed Code of Practice may not really consider the way the businesses operate in their particular situation. It is imposing a solution that may not be appropriate. It appears to me that the justification for the Code of Practice is the very real need to ensure that industry behaves legally and does not cause environmental harm. A summary of the legislation that applies to those businesses, pointing out what areas the regulators felt most concern, would actually be more helpful than a Code of Practice because it raises legislative awareness while allowing the business operator to find the best solution to the problems.

There are often community calls for increased monitoring of environmental outcomes. Monitoring is a great tool so long as it feeds back into changed action if there is a problem. Monitoring for/by an outside organisation does not necessarily result in changed management and continual improvement. Government Agency monitoring, with long reports written in “science speak” 18 months later does not feed back into changed practices. A fax or similar, the day there is a problem would allow a change in activity. The long reports are mostly just put in a bookcase with little impact on management practices. Monitoring is in fact, a tool that most businesses use internally to control their operations. Unfortunately many of the public do not trust industry to monitor their own outcomes. A classic example is fish farming. Operators very quickly learn, if they did not already know, that clean water is essential for growing healthy fish and they are unlikely to pollute the clean water that is so essential for them.

Most of the so called Environmental Management Systems we have discussed above do not have a SYSTEM – they are EM only. For EMS to work well there needs to be a system with feedback to ensure the plan or Code of Practice goes on being implemented and continuous improvement occurs. The system needs to include documenting procedures and duty statements, training workers in the environmental and other implications of their work, incident reporting, corrective action and feedback and emergency training. This can be kept slimline to prevent overheads and keeping it slimline is the key to making it work well.

The International Standard of Environmental Management ISO 14001 starts with an audit, uses a risk based approach to determine which impacts are significant, identifies legislative compliance then builds and system to make the plan go on working. It includes contingency planning, continuous improvement, internal auditing and management review.

Some people who do not understand the system have expressed concerns that they are no baseline standards for industry to reach before being accredited. This is in fact, quite untrue, because the ISO 14001 Standard includes a requirement to identify and regularly reassess legislative and regulatory compliance. Thus the base standard is the environmental and other legislation and regulations that are in place.

The role of certification

Certification adds an extra layer of rigor and feedback to the environmental management system. It ensures that tomorrow (in the form of an auditor) actually arrives on time. Auditors provide a valuable service by bringing a lot of experience and a fresh pair of eyes to a business and can provide very useful feedback. Having an independent external auditor can help a business demonstrate that they do take due care. A third party audited system provides greater certainty both to regulators and to markets. The Auditor is being paid to provide a valuable service and they should be approached this way. Working well with an auditor can be a great learning experience. They cannot consult but they can ask pointed questions and be extremely helpful.

Some organisations are discussing setting up their own local or industry Standards. This is a big mistake because setting up a Standard is very costly and if businesses making the commitment to being certified should have worldwide recognition.

We went to our clients and asked them they why felt they needed and wanted an environmental management system (EMS). We also asked what benefits they had identified.

Every business we asked stated that they needed a management system so that they were able to manage their day to day operations more effectively. This was not always their main reason for starting but by the time they were half way through, all clients recognised that their businesses really benefited from having built their system.

Why they started was based on what they wanted and this was quite varied. Some of the businesses questioned wanted to demonstrate that they really were environmentally conscious in their business operations and they found that their EMS both did this and took this a significant stage further. Some wanted certification to help them access export markets. Others wanted a tool to build a culture of awareness and responsibility throughout their operation. Some wanted a marketing edge. Some were under pressure from regulators and/or community groups and felt that they want to clearly demonstrate their environmental commitment.

The benefits were real improvements to the bottom line coming from less errors and incidents; “a much more efficient business; a deep rooted benefit is a sense of awareness, commitment, and responsibility at all staff levels; creating a dynamic team with one common objective”; a much greater awareness of environmental risks, minimising the risks from changes in their operations; having contingency planning in place and practiced to cope better with disasters and extreme weather; an ability to demonstrate legal compliance; significant eco-efficiencies and improvement in waste management. There are many others.

Most of the benefits came when they moved beyond just an environmental management plan or a code of practice and built a system with feedback.
Many of the businesses fully integrated all their requirements including their occupational health and safety, quality, traceability and food safety so that they built one simple system that covered all of these.

The secret to having a management system that works for the business is to keep it simple. Keep good records while avoiding unnecessary paper.

Author Bio
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Hi I am Jean Cannon and my passion is helping small and medium businesses to fully realise the amazing help and protection a management system can bring. I am especially excited about the win-win of environmental management systems, when I help clients like you truly understand that reducing environmental impacts also saves time and money.

I am also an extremely pragmatic business person who knows that small business is under enormous pressure. My unusually wide background as a business person, consultant, trainer, marine biologist, teacher, speaker, auditor and author provide a wide knowledge base to give you better service.

Building a management system is really easy! Yes, I will admit that up front it does take some time but we keep it simple and use tools to minimise this and once in place you soon find it SAVES time and money!