Posts Tagged ‘Quality Management Systems’

Iso Standards 101: Understanding the Basics of Iso Quality Management Systems

August 26th, 2009

There are more than enough ISO standards to confuse any organization that’s looking to get certified.  Today, there are over 16,000 standards being used by certifying bodies to assess, monitor and audit any organization seeking to improve its quality management system.  Here is a short explanation on what these standards are and their specific usages:

ISO Standards

ISO standards contain the metrics or specifications required in order to achieve the guidelines or criteria specified under that series.  These standards are referred to as ISO series in order to refer to groups of standards used for quality management and assurance. 

An ISO standard is identified as the ISO series and its version.  For example – ISO 9001:2005.  This indicates that the ISO standard in place is ISO 9001 with the 2005 version.

Here are some of the most popular ISO standards applied for:

ISO 9000

This is a very popular ISO series, ranging from ISO 9001 to ISO 9999.  ISO 9000 is the quality management system used by companies that engage in production.  ISO standards in these series include:

ISO 9126 – used as a model for software quality

ISO 9362 – used to regulate BIC or Bank Identifier Code

ISO 9564 – used to maintain quality in PIN (Personal Identification Number) security and management

ISO 14000

This series is the system used to implement standards in environmental management, specifically in a production environment.  A few standards in these series include:

ISO 14001 – standard for general environmental management

ISO 14064 – standard used for handling greenhouse gases

ISO 14230 – implemented for diagnostic systems used for road vehicles

ISO 14698-1 – used for bio-contamination control

ISO 10000

This series is used to establish ISO standards and guidelines for project management quality.  The series includes:

ISO 10012 – used to implement standards in the production of measuring equipment and for measurement processes

ISO/IEC 10077 – sets the standards for the calculation of heat transmittance in products such as shutters, windows and doors

ISO 10211 – establishes the necessary guidelines for making detailed calculations of surface temperature for the construction of buildings

ISO 10628 – sets the standards for the creation of flow diagrams used in process plants

ISO 20000

The ISO 20000 series sets the standards for guidelines used in establishing an IT service management system.  It covers standards for the following:

ISO 20022 – covers standards used for companies offering financial services

ISO 22000 – establishes guidelines used by certifying bodies that audit other companies’ management systems in food safety

ISO/IEC TR 20943 – used for setting standards for procedures used to achieve consistency in registry content of metadata

Which ISO standard is right for your company?

The choice of ISO standard your organization will apply for will depend on the type of company you have, the nature of its business, its production or manufacturing processes, the type of products and/or services involved and the quality management system you wish to achieve.




By: Johanna Guelas

The Importance Of Documentation In Quality Management Systems

August 17th, 2009

Quality documentation is a must in the modern world. Essentially, quality documentation is the type of documentation where a physical process or activity is conveyed through the medium of writing by having it noted down in a document of some kind. This is a necessity due to several reasons. Most importantly, it allows errors to be isolated and successes to be replicated. Documentation also helps you to guard against the risk of potential litigation.

One of the most important parts of running any successful business or organisation is to make sure that you always have clear precise documentation of every single important transaction, process, and action that takes place. This will allow you to have a clear reference point whenever anything is in question. Additionally, the chances of processes and actions deviating from their expected results are very low when there is a comprehensive and systematic database of documentation concerning the appropriate requirements and procedures that need to be implemented. Some of the subjects and topics that businesses need documentation for on a regular basis include, but are not limited to:

Operations Manuals and Procedure Writing

Quality Management Systems

Safety Management Systems

Environmental Management Systems

Integrated Management Systems

Procedures, Forms & Technical Writing

Consulting and Certification Processes

Electronic Manuals

Staff Handbooks

System Upgrades

Training

As is plain to see, this extensive list of documentation is something that can make or break a business. As such, it is always a good idea to outsource the creation of these documents to professionals who have been working in the field of documentation for a significant period and have the relevant experience that is required to complete such a complex task. For more information, about obtaining the right business documents for the needs and requirements of your organisation or business, please visit www.qualitybusinessdocuments.com.au




By: Janet Brown

ISO Management System Consulting | Trainings | Internal Audits

August 13th, 2009

About QConsult, Inc.

As experts in International Management Systems Standards (such as ISO 9001, 14001, 18001, 22000, 27001, and 16949), QConsult, Inc. is involved in every stage from planning to implementation to completion offering support thru trainings and internal audits. Our extensive skills encompass all aspects of implementation and operation, including assistance on getting Customer Feedback from clients customer and data analysis. Typically, we are on-site at the client locations establishment of their chosen International Management System Standard.

Our consultants are well versed in all aspects of multiple management systems, from quality to environment, occupational health, safety to Food Safety and Information Security. We pride ourselves on our consultants proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the development of management systems to ensure that all business requirements are met within budget restraints and time schedules.

Consultancy Services

1. ISO 9001:2008 (Quality Management Systems)

2. ISO 14001:2004 (Environmental Management Systems)

3. OHSAS 18001:2007 (Occupational Health and Safety)

4. ISO/TS 16949:2002 (Automotive Production and Service Part Organizations)

5. ISO 27001:2005 (Information Security Management System)

6. ISO 22000:2005 (International Standard for Food Safety Management Systems )

7. Integrated Management Systems

8. Healthcare (For Hospitals, Clinics, and Clinical Laboratories)

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Public and In-house Trainings

1. Awareness trainings on Management System Standards

2. Internal Audit Trainings

3. Train-the-Trainer

4. Disaster Management

5. HACCP

6. Good Manufacturing Practices

7. Management Representative related trainings

8. Legal Requirements Update related to Management System Standards

9. Team Building seminars and workshops

3rd Qtr – 4th Qtr 2009 Training Schedule

- Good Manufacturing Practices (GMP)

- ISO/TS 16949:2002 Internal Audit

- Disaster Management Program

- Train the Trainer

- ISO 9001:2008 Internal Audit Training

- MR Skills Enhancement Training

- Statistical Process Control (SPC)

- ISO 14001:2004 Awareness Training

- ISO 14001:2004 Internal Audit Training

- Root Cause Analysis (RCA)

- ISO 9001:2008 Upgrade Training on Significant Change

- OHSAS 18001:2007 Awareness

- OHSAS 18001:2007 Internal Audit Training

- Fundamentals of IT Project Management

- ISO 22000:2005 Awareness (FSMS)

- Building Leadership Skills: Problem-Solving and Decision-Making

- ISO 27001:2005 Awareness and Risk Assessment




By: QConsult, Inc.