Posts Tagged ‘Management Success’

People Management – 5 Simple Steps To People Management Success

April 21st, 2010



Managers have a huge role to play in the success of any business. Whether you are a one-man-band lookinbg to bring in a little help to start to grow your business, or a leader in a major organization, good, solid people management skills are the only ways to get the best from your people.

Here are a few to help you on your way:-

1. Develop Others Effectively

Your people are your major asset, so it makes sense to treat them with the respect they deserve.
Great people management is all about watching out for any value-creating opportunity that helps you do your job, as well as helping keen, interested and ‘developable’ people in your team stretch and learn, on the job.

This is a true win-win, with you getting much more work done – this time by others – whilst stretching them as well to new skills they can bankl for the future too

2. Be Very Accountable

Respect for any manager has to be earned. It comes from people seeing your integrity on show with every breath you take.

So, when the chips are down, it’s up to you to use your people management skills on yourself as well as with others and accept that the business success or otherwise, is down to you, and you alone.

No excuses. Nobody else. You.

Your people will only learn that there are no excuses in business – only indivuduals who stand up to be accountable, win or lose.

3. Set The Standards First

It’s a funny thing, your people need you to tell them the core fundamentals of ‘how’ you will allow your business to be run – and then they want you to let them get on with finding the best way how to do it!

In fact there is no people management conflict here. The standards you set for your people enables them to get all creative with their solutions – once they have the criteria of what’s allowed and what isn’t. The standards you create with them in the ‘way’ your business wilol run is vital.

A seemingly restrictive environment frees up the thinking and enables incredible success. Sometimes there are rules – then inside those rules there are no rules.

4. Be Very Determined

It’s important to stick with your guns when results and achievements are concerned. You have greated the standards which are immovable, and now it’s time to keep your eye on the ball. On a very clear target.

Sometimes when things aren’t going as well, it could be tempting to compromise with your people management skills, on both the standards of your business, as well as the goals and targets.

Yet this just leads to sloppy discipline and an acceptance that you aren’t for real. Then you bend under pressure – and even give way.

So now is the time to be very determined.

5. Be Trustworthy

If you want the best from your people management skills, you have to earn the trust of every one of your people. Trust can take years to build and but a few moments to destroy.

Trust is about:-

- Keeping your promises – or not making them
- Telling the truth
- Appreciating others needs and circumstances
- Sticking with what you say you will
- Listening to others and saying less
- Sharing information
- Having no favorites
- Being consistent
- Telling people to their face, not to others behind their backs
- Being sensitised so that your intuition works
- Assuming nothing
- Saying sorry when you’ve been in the wrong

People management is quite a challenge for many, yet if you get a few ground rules just right, you will be able to leverage the value of each and every one of your people without doing anything to their disadvantage – in fact they will be positive winners as well. Not to mention a very successful business indeed.

What more could any manager ask for?

By: Martin Haworth

Integrating Environmental Aspects of Iso 14001

August 8th, 2009

(c) 2008 Ed Bones

There is an increasing stress on the management of environmental factors affecting our personal lives, our community and the world at large. As individuals, it is hard to see how our contribution can have any effect on the grand scheme of things, but equally, any large scale change comes about as a consequence of numerous small changes. Individual efforts tend to be focussed more on cash savings than on the general good – no harm in that, but overall, no great benefit either.

At the administrative level, much is being done by government and by local authorities to conserve energy and limit waste, particularly through recycling schemes, and because this has a financial benefit to local authorities through the levy on buried waste, and on individuals through the reduction in energy costs, this will continue for the foreseeable future.

The focus of this article is on the corporate approach to environmental management.

Clearly, the benefits that accrue to individuals through waste reduction and recycling schemes are available to commerce and industry; however, additional benefits can come from an independent recognition of an organisation’s commitment to environmental management. Stockholders have come to make out that a corporate concern for the environment is good management practice, and that this good practice can be a sign of excellence across the organisation. Share price – a measure of management success, is enhanced by this recognition. Share value equals company value.

But what of this independent recognition? How is it achieved and at what cost, and are the costs really matched by the benefits?

Organisations large and small have adopted the ISO9001 Quality Management Standard as a mechanism to demonstrate in some way their concern for customer and stakeholder interests. Few companies of significance now operate outside the ISO9001 registration scheme, and while some might argue that ISO9001 has not materially affected their business performance, a large proportion claim to hold on to their registration simply because the market believes differently.

Whatever the real truth may be, this one fact is clear; companies holding an ISO9001 registration are well on the way to being qualified for ISO14001 (Environmental Management System) registration if the implementation is carried out efficiently and effectively.

ISO14001 appears to be similar to its companion Standard (ISO9001), but in detail its requirements are structured with a different emphasis. While the 9001 document appears to demand certain attributes and actions, its companion, in essence, requires only that the organisation develops a working program to move towards a series of environmental improvements, over a time scale agreed amongst the interested parties. In this way environmental improvement is a steady improvement process structured to suit the ability of the organisation to achieve its goals. This steady improvement is in opposition to the ISO9001 structure that demands compliance from the outset.

ISO14001 has a number of documentation and operational requirements, the ‘housekeeping requirements ‘aimed at managing and monitoring the improvement in environmental performance that already exist within the Quality Management System, requiring comparatively little adjustment to fit into an integrated management system. Integrating the Environmental aspects of ISO 14001 into an existing ISO9001 Quality Management System should therefore be a straightforward task, dependant only on the manner in which the original documentation was assembled. The application of these Standards can be a straightforward matter, however, only when there is a clear understanding of the intent, as opposed to the letter, of each requirement, with effort being applied to minimising the bureaucracy of the application. Unfortunately, the reverse was often true during the early days of ISO9001 implementation, with the quality of the application task being measured by the quantity of documents produced.

For achieving maximum benefit from a Dual Standard management system, a review of the original documentation followed by a rationalisation exercise is the ideal route. Having reached a stable and acceptable system, compliant with the Quality Management Standard, the development of an integrated system combining the Standard for Quality and Environment is comparatively straightforward.

Organisations determined to embrace this route should beware of consultants offering to carry out the task for the traditional ‘Daily Rate’ compensation. That method of payment for services leads inevitably to overpayment, due either to greed or a lack of understanding on the part of the contractor.




By: Ed Bones