Posts Tagged ‘Integrated Management Systems’

The Importance of Documentation in Quality Management Systems

December 14th, 2009

Quality documentation is a must in the modern world. Essentially, quality documentation is the type of documentation where a physical process or activity is conveyed through the medium of writing by having it noted down in a document of some kind. This is a necessity due to several reasons. Most importantly, it allows errors to be isolated and successes to be replicated. Documentation also helps you to guard against the risk of potential litigation.

One of the most important parts of running any successful business or organisation is to make sure that you always have clear precise documentation of every single important transaction, process, and action that takes place. This will allow you to have a clear reference point whenever anything is in question. Additionally, the chances of processes and actions deviating from their expected results are very low when there is a comprehensive and systematic database of documentation concerning the appropriate requirements and procedures that need to be implemented. Some of the subjects and topics that businesses need documentation for on a regular basis include, but are not limited to:

Operations Manuals and Procedure Writing

Quality Management Systems

Safety Management Systems

Environmental Management Systems

Integrated Management Systems

Procedures, Forms & Technical Writing

Consulting and Certification Processes

Electronic Manuals

Staff Handbooks

System Upgrades

Training

As is plain to see, this extensive list of documentation is something that can make or break a business. As such, it is always a good idea to outsource the creation of these documents to professionals who have been working in the field of documentation for a significant period and have the relevant experience that is required to complete such a complex task.

Real business improvement from integrated management systems

August 22nd, 2009

integrated management systems in your business will provide you with the tools to manage effectively. If you have more than one system, confusion and duplication occur unless these are integrated. The risk management approach in internationally recognized standards caters very well for this integration which can and should be consistent across all areas of the business.

Environmental management (ISO 14001), occupational health and safety, quality management food safety or HACCP and financial management can very readily be integrated. All the systems are risk based and suggest a consistent risk management tool within a business. Quality can be an exception because the risk based approach is optional. In the new carbon constrained economy the business can also include its accounting for its carbon footprint as part of its environmental sustainability.

What is crucial to making an integrated system work effectively is having straightforward procedures that are process based and cover all risks with a single reporting mechanism for the initial report of incidents, near misses and suggestions. Workers easily become confused by too many forms and instructions and then ignore them. Workers can find that having separate stand alone systems in very confusing and may even pu tthem in a position of being presented with conflicting instruction.

During the implementation phase you do need to separate your decision making about different activities because the risk of environmental harm from a single activity many be very different from the occupational safety risk of the same activity. An example in the agribusiness field would be the use of hydrogen peroxide which breaks down readily to form water and oxygen. This is approved for use in organic farming indicating that it is environmentally safe. However from an occupations health and safety viewpoint it is a very hazardous liquid because it breaks down too easily and can extremely dangerous for personnel to handle in larger quantities.

Where there is a difference in risk assessment as in the example given, the highest risk is the one that needs to be controlled using a combination of instructions, training, checklists, maintenance, equipment and contingency planning.

One of the biggest pitfalls for a business with a fully integrated management system can be inflexible Government inspectors from organizations like the national quarantine inspection service, the work place safety inspectors and the environment protection authority who only want to see their own issue and have no real concern about the effective operation of the business outside their narrow tunnel. The pressure that these people assert needs to be resisted without alienating them because they are present for only a few days and are not the people with the responsibility for managing the business and making a profit so that the business remains sustainable. Separating the varying incident reports into separate files usually appeases inspectors who need only look at their own area. There are also real business benefits from this separation because it is easy to analyze problem areas and build in continual improvement.

A fully integrated management system is simply the way that the organization does business and it is hard to see how a mix of management systems can be truly effective if they are not integrated.




By: Jean Cannon

The Importance Of Documentation In Quality Management Systems

August 17th, 2009

Quality documentation is a must in the modern world. Essentially, quality documentation is the type of documentation where a physical process or activity is conveyed through the medium of writing by having it noted down in a document of some kind. This is a necessity due to several reasons. Most importantly, it allows errors to be isolated and successes to be replicated. Documentation also helps you to guard against the risk of potential litigation.

One of the most important parts of running any successful business or organisation is to make sure that you always have clear precise documentation of every single important transaction, process, and action that takes place. This will allow you to have a clear reference point whenever anything is in question. Additionally, the chances of processes and actions deviating from their expected results are very low when there is a comprehensive and systematic database of documentation concerning the appropriate requirements and procedures that need to be implemented. Some of the subjects and topics that businesses need documentation for on a regular basis include, but are not limited to:

Operations Manuals and Procedure Writing

Quality Management Systems

Safety Management Systems

Environmental Management Systems

Integrated Management Systems

Procedures, Forms & Technical Writing

Consulting and Certification Processes

Electronic Manuals

Staff Handbooks

System Upgrades

Training

As is plain to see, this extensive list of documentation is something that can make or break a business. As such, it is always a good idea to outsource the creation of these documents to professionals who have been working in the field of documentation for a significant period and have the relevant experience that is required to complete such a complex task. For more information, about obtaining the right business documents for the needs and requirements of your organisation or business, please visit www.qualitybusinessdocuments.com.au




By: Janet Brown