Customers want products cheaper but that which matches their quality expectations.
Manufacturers are on the lookout to develop such a system, which can enable them to achieve this goal.
One combination that has ability to achieve these expected results is that of Project Management and Six Sigma.
Stages in Project Management Where Six Sigma Tools and DMIAC Can Be Coordinated
o Concept Phase and Define: The DMAIC methodology of Six Sigma is a systematic and disciplined approach to problem solving; and in combination with project management, can form a good base for further stages.
Six Sigma tools like FMEA and control plans can be useful in the Conceptualization phase of the project management life cycle.
Budgeting, scheduling and resource management components of project management can help make informed decisions. Targets can be set for achieving certain level of returns on investment.
The integration of the two techniques helps set achievable targets, and ultimately leads to development of quality processes aimed at achieving customer satisfaction.
o Requirements and Define: The second stage in the project management life cycle is that of requirement setting and communication.
In the conceptualization phases where the scope definition has been achieved, it becomes necessary in this phase to set out requirements, set the criteria for the completion of the project, defined assignment of responsibility, analyze the risk process and build up a communication plan – all while keeping mind change management.
o Validation and Measurement and control: The validation phase of project management cycle involves estimating costs and budgeting for project.
These cost budgets are necessary as these estimated figures are necessary to be approved by project sponsor so as to ensure successful implementation of changes and improvements.
Again this phase involves using Six Sigma tools like Gauge R&R, FMEA and DOE to analyze the risks involved in the project and changes made accordingly.
Six Sigma goals are based on detailed financial data and savings, which typical project management systems may not be entirely aware of.
Six Sigma enables goal setting based on hard fact and provides techniques to achieve unknown solutions.
o Planning and Implementation: The next stage is planning and implementation. Based on critical inputs and using Six Sigma way of handling projects, solutions and controls on them are recommended.
A cost-benefit analysis may also be undertaken. Based on this input, planning improvements in the processes is done, as well the controls on the solution.
The team also needs to develop implementation plan that is keeping in mind the change management approach. With change management measures in place, resistance to change can be reduced and members may be prepared for change.
The team also needs to develop a plan for smooth handover of processes with sufficient knowledge provided about the tools of control.
o Post implementation Audit and Control: A regular assessment of completion of the objectives and results of the various metrics of projects is necessary post implementation.
This helps ensure that all these efforts are providing customers the value as expected by them. Audits may be undertaken over a period of 3 to 4 months to ensure sustained project success.
This is the stage that will help teams determine whether the project is a success or a failure.
Six Sigma is a robust improvement strategy and the combination with project management can help bring about relevant and lasting changes in an organization.
By: Tony Jacowski
