Essential Management Skills

Mar 30
2010



Management done well looks easy. Some people seem to be naturals when it comes to managing people, process or money while for others it just seems to be one big struggle. If you are to succeed in management there are certain skills that you need to master, including:

Prioritising

As soon as you become a manager, multi-tasking becomes the norm. You no longer just have to think about one thing, you now need to be able to prioritise your own and usually set priorities for others. Key to this is knowing what your key deliverables are and ensuring that these are given appropriate priority.

Delegating

Management is all about getting results through others. Sadly while many managers recognise this, many struggle to delegate effectively. There are a whole host of reasons why people don’t delegate. They worry that the other person will not do as good a job. They worry that the other person will do the job better. Often they will hold on to things because they like do them. Another common reason is that it will be quicker to do it yourself. The reality is that if you don’t choose to delegate, your chances of success as a manager greatly diminish.

Motivating

Motivating is all about moving people towards achievement of an outcome. It could be a faster close down of a monthly reporting cycle, changing the way a process works or team working. Part of your skill set as a manager is to understand what motivates those that you manage. Everyone is different. Some people want reward in financial terms, others want appreciation or recognition or a happy work environment. If you are to excel as a manager, you need to keep people motivated.

Hiring or Recruiting

So much of your success depends on the results you achieve through others. It is therefore key that you get the right people, with the right skills and the right attributes on your team. Yet many managers are at best competent when it comes to recruiting and selecting. If this is an area where you struggle, invest in acquiring the skills to be a successful recruiter.

Decision Making

People will look to you as the manager to take decisions. An indecisive manager frustrates staff and leaves them feeling lost. People may not always like the decisions that you take but will respect you more if you learn to take a decision.

Problem solving

Your job as a manager is to get results. As you try to get results, obstacles will arise and part of your job is to find or help others find solutions to problems. Part of the challenge is being systematic and making sure that you are tackling the real problem rather than something surface level. Diagnosis of the problem is key before you start thinking about solutions.

Management is challenging but is also rewarding. You can become an even better manager by focusing on developing the essential skills above. So what’s your next step?

By: Duncan Brodie

Effective Transportation Management Solutions

Mar 29
2010



According to market research, the Transportation Management Systems (TMS) market had exceeded $1 billion in 2006. Through the years, the objective of a TMS implementation remains to be the achievement of customer service level requirements at the lowest possible cost.

Transportation Management Systems (TMS) is a software application, often web-hosted, that is used as part of logistics management especially for activities like managing shipping units, shipments that are outbound and intra-company, inbound shipment scheduling, bills of lading generation, carrier or transportation mode selection, freight bill auditing and payment and processing of loss and damage claims. These systems often feature a “dashboard” or a graphic user interface portal. The dashboard displays data according to key success factors that are relevant to the user.

Companies, especially those with complex supply chains, make use of TMS so as to manage and track shipments that may be carried by air, land or sea. Several shipment options are available for clients including truck, parcel, inter modal, private fleet, rail, or through domestic carriers. Some systems allow clients to track their shipments online. Other TMS incorporates Global Positioning System navigation technology to enable fleet managers to monitor and dispatch vehicles in accordance with shipment schedules. The advancement of technology has made it possible to transport goods in virtually any mode and integrating all these can be made simple with the right applications.

Transportation management solutions that have been developed are designed to automate a business firm’s transportation network, both inbound and outbound. This instrument paves the way towards a more efficient day-to-day operations including source to shipment assignments. Moreover, by ensuring a smooth flow of these operational activities, relationships with suppliers and carriers may be strengthened. The benefits of integrating TMS into a company’s operation strategy are not limited to the increased efficiency of the supply chain. By eliminating logistical problems, companies can focus on providing quality services to customers. Consequently, with high customer satisfaction, overall profitability of a firm will increase.

Management of transportation facilities is often associated with the concept of logistics and supply chain management. These two principles are primarily concerned with the smooth flow of certain goods from the supplier of a manufacturing firm to the end users which are the firm’s customers. Aside from transportation, other important logistical concerns are inventory management, materials handling, warehousing, inventory management, and customer service. For various businesses in the United States, logistics make up 20 to 30 percent of total operating costs. By utilizing an ideal TMS program, it will be more convenient for business executives to plan and implement supply chain activities. In addition, performance efficiency of the entire supply chain will be guaranteed and the company will benefit from cost savings.

Most Transportation Management System programs are sold with perpetual licenses that may need only annual maintenance. They may also be offered with the option to avail of client hosting or with options for vendor hosting. With TMS, it is possible for clients to benefit from lowered freights, consolidation of routes, and various productivity advantages. Demand for TMS is expected to increase as companies that are still managing their transportation operations with traditional spreadsheets and faxes are expected to make the switch.

By: Sam Miller

Contract Management

Mar 28
2010



Contract Management encompasses all the activities that an enterprise or an individual engages in, while entering into a business transaction with one or more trading partners and fulfilling all the obligations of the terms and conditions agreed upon on the contract.

Almost all the transactions that occur in the business world are governed by a contract is some shape or form. Some of the common examples of contracts we deal with in our day-to-day life are employment letters, sales invoices, purchase orders, utility contracts.

Contract management is the process of managing of all aspects and phases of any and all contractual agreements including the creation of certified, professional contracts that meet legal directives, supply categorization and systematization in contracts, etc.

Contract Management is the total arrangement of transactions of an individual or a venture. Contract management covers the most basic operation to the most major decision occurring between two or more identities in the business. Even the simplest individuals who are just leading an average living engages in a contract management in the form of the receipts of every purchase they make, the tickets they use in transportations, the warranty of the appliances or gadgets they have bought.

A contract management system facilitates coordination, reporting, and monitoring of multiple business processes and partners throughout the supply chain. The strength of contract management tools lies in automation: streamlining the management of each contract through its entire lifecycle, including the stages of planning, negotiation, storage, maintenance, and analysis.

Contract Management is the creation and maintenance of trading partner relationships in a structured format. Today’s complex trading relationships involve multiple business processes and business partners throughout the supply chain. Inherent in these relationships are complex language and terms governing many factors such as price, shipment, payment, quality, volume breaks, rebate policies, discounts, and so forth. Managing all of this, especially if you have thousands of relationships and contracts that change on a frequent basis, requires a serious commitment of time, and resources.

By: Ismael Tabije

Total Quality Management

Mar 25
2010



Introduction

Competition is getting harder and becoming global. Companies now have to be more responsive, offer a better product and keep improving. Total quality management (TQM) increases customer satisfaction by boosting quality. It does this by motivating the workforce and improving the way the company operates. In an increasingly competitive market, firms with a continuous improvement culture and external focus are more likely to survive and prosper. TQM is considered an important catalyst in this context.

What is TQM?

TQM is an approach to improving the effectiveness and flexibilities of business as a whole. It is essentially a way of organising and involving the whole organisation, every department, every activity and every single person at every level. TQM ensures that the management adopts a strategic overview of the quality and focuses on prevention rather than inspection.

Objectives of TQM

o Meeting the customer’s requirements is the primary objective and the key to organisational survival and growth.

o The second objective of TQM is continuous improvement of quality. The management should stimulate the employees in becoming increasingly competent and creative.

o Third, TQM aims at developing the relationship of openness and trust among the employees at all levels in the organisation.

Significance of TQM

The importance of TQM lies in the fact that it encourages innovation, makes the organisation adaptable to change, motivates people for better quality, and integrates the business arising out of a common purpose and all these provide the organisation with a valuable and distinctive competitive edge.

Elements of TQM

The various elements of TQM are

o Be customer focused

It requires the company to check customers’ attitudes regularly and includes the idea of internal customers as well as external ones.

o Do it right the first time

This means avoiding rework, i.e., cutting the amount of defective work.

o Constantly improve

Continuous improvement allows the company gradually to get better.

o Quality is an attitude

Every one has to be committed to quality. That means changing the attitude of the entire workforce, and altering the way the company operates.

o Telling staff what is going on

This involves improved communication. Typically, it includes team briefing.

o Educate and train people

An unskilled workforce makes mistakes. Giving more skills to workers means they can do a wider range of jobs, and do them better. It also means educating staff in the principles of TQM, which is a whole new style of working.

o Measure the work.

Measurement allows the company to make decisions based on facts, not opinion. It helps to maintain standards and keep processes within the agreed tolerances.

o Top management must be involved

If senior management is not involved, the programme will fail.

o Make it a good place to work

Many companies are full of fear. Staffs are afraid of the sack, their boss and making mistakes. There is no point in running a TQM programme unless the company drives out fear.

o Introduce team work

Team work boosts employees’ morale. It reduces conflict and solves problem by hitting them with a wider range of skills. It pushes authority and responsibility downwards and provides better, more balanced solutions.

o Organise by process, not by function

This element of TQM seeks to reduce the barriers that exist between different departments, and concentrates on getting the product to the customer.

Reasons for failure

TQM fails because:

o Top management sees no reason for change.

o Top management is not concerned for its staff.

o Top management is not committed to the TQM programme.

o The company loses interest in the programme after six months.

o The workforce and the management do not agree on what needs to happen.

o Urgent problems intervene.

o TQM is imposed on the workforce, which does not inwardly accept it.

o No performance measure or targets are set, so progress cannot be measured.

o Processes are not analysed, systems are weak and procedures are not written down.

Conclusion

In today’s globally competitive market, the situation is to buy whichever is of good quality and low cost. The organisations have started with a rigour to have an edge over the global competition and in the process some have become successful. The quality movement, which drives every organisation towards the global market, seems to increase its competitive advantage for better market acceptance.

By: Dr. Gomathi Viswanathan

Management – The 4 Benefits of Delegating

Mar 24
2010



Delegation is an area that many managers struggle with. This is surprising not least because one of your key roles as a manager is to get results through others. One would have thought that as part of the appointment process you would have been evaluated in terms of your ability to be a great manager. Reality is that people are often moved in to management roles based on how good you are at doing current role. For example, the great sales person who is promoted to sales manager, the technically great accountant who is put in charge of a team are just a couple of examples.

If you are to succeed as a manager and deliver great performance, it is essential that you understand the benefits of delegating and that you start delegating. So what are the benefits?

Benefit 1: Allows you to focus

When you delegate tasks or jobs that you do not need to be doing, it frees you up to focus on delivering on the areas that your success as a manager will be measured. Too often managers end up spending time on tasks that they should no longer be doing, perhaps because they think they are the only person who can do them or maybe just because they like doing them. Focus on what your success as a manager will be evaluated.

Benefit 2: Opportunity for staff development

Few people want to turn up at work and do the same thing day after day for months or years on end. They like to be stretched and challenged and delegating tasks and responsibilities is a great way of doing this. The great news is that this type of experiential development costs nothing apart form a little bit of time briefing and monitoring.

Benefit 3: Opportunity to develop your skills

Delegation is not just about telling someone that you are no longer doing something and telling the other person that they are now doing it. You need to plan the handover, brief the person, check understanding, set review points, design a review process and give feedback as a minimum. In other words you are getting the opportunity to develop key management skills like communication, planning and monitoring.

Benefit 4: Increased motivation

When staff know that there are going to be opportunities to take on new tasks, responsibilities and learn new things, they will be more motivated to do a good job. Delegating gives a very strong message to others that you trust them, are interested in their growth and want to help them to progress.

Delegation offers real opportunities for you and those that you manage. So what’s your next step?

By: Duncan Brodie

Get Safety Products to Help your Work

Mar 24
2010

In this modern era, there are many kinds of things which have high technology system. You can find table, scissor, chair, etc, which have high technology system. This modern thing will help you, to finish your work easily.

There are many modern things, which is available in the internet. If you want to find the safest and efficient things, you can go to Pentalift.com. In this site, you can find hydraulic lift table. This table has many benefits for you. By using this table, you can get more efficiency and safety to the maintain work and you will get appropriate height in the operation. They also provide rotate, lift, and tilt functionality which come in various design and it is use to industrial tasks. The tilt features will allow the worker to lift and tilt the product into the most advantageous ergonomic for the position. There are many selections of positioning capability to eliminate bending, to stretching and to reaching. All of their products is design will the high quality materials and it will also increase the table performance. You will get the most reliable table in this site.

In this site, you may also find scissors lifts. It has three primary components. This scissors also have three operating methods. There are Hydraulic Scissors Lifts, Pneumatic Scissors Lift, and Self Positioning Scissors Lift.

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