Archive for August, 2009

Quality Management without the paper

August 29th, 2009

The ISO Standards are now well accepted as best practice in almost every business sector but they can still be perceived as being time consuming to implement and manage.The ISO 9001:2008 standard wraps around your existing processes and specifically states that you should not change your working methods to become compliant. The rule is ‘Say what you do, then do what you say’.‘ISO in a Box’ helps you to challenge and ‘gap-analyse’ your methods and processes to ensure that they do what you need them to do, then provides a framework for their ongoing management. Compliance with ISO 14001:2004 may require you to put new processes and measures in place in order to minimise your impact on the environment. One such product is ISO in a Box product that could change the way that quality and environmental management systems are perceived. When asked what ISO quality management systems mean, owners of SME businesses typically respond by saying either “a lot of bureaucracy” or “ISO is something that a company needs if it wants to work with the public sector”. This cynicism is usually based on the perception that quality management must inhibit effective management and that the organisation will sink under the weight of paperwork. Early last year Equas MD, David Morgan, took the decision to tackle this perception by investing in technology. He explains “we knew that an effective quality management system had to be simple to use, capable of effective document management and, most importantly, be accessible by staff throughout the organisation – wherever they worked. We came up with the idea of a new product which we called “ISO Activ”, but needed a trusted technology partner to deliver it. Equas approached their own software suppliers with the idea. Technical Director of GreyRidge Software, Tom Hill, describes what Equas were looking for: “David wanted an easy-to-use way of delivering and editing processes and documents without the need for a paper manual. This need developed into a concept of editable ‘wiki’ pages, supported with embedded standard office documents and the potential for mapping processes in an intuitive way”. The result is an innovative product that could well transform the image of ISO in the marketplace. Businesses simply sign-up for the system and, with security and hosting all taken care of and with access to a flexible template system and documentation library, they can start the process of implementing ISO quality and environmental management systems in minutes. David is delighted: “We are committed to breaking down the idea that ISO is all about paperwork and is simply something you get because a customer has asked for it. The new ISO Activ system is a core part of this approach. We know that with it, people will start to see quality management as something that is genuinely useful and easy to do”. Sales Director of Equas, Mike Dowd, says “the best thing is that it is as easy to understand as a paper system yet it involves no paper and cuts down on bureaucracy. I am a technophobe and even I find it easy!” After many months of design and development, the new software has now been launched and is already starting to prove popular. More than 15 businesses have started using the system with many more about to follow. David is particularly pleased that it is unexpectedly taking them beyond the SME marketplace and attracting interest from large corporations. For example, Equas are currently using Activ to implement an integrated quality management system for a company with manufacturing operations in six countries. In addition, Equas have just signed an agreement to franchise the new product in Canada and the US, and are in process of concluding a similar agreement with a German partner. With almost everything been calculated on carbon emission scale, and the usage of papers in documentation for creating ISO 9001 and ISO 14001  management systems, the usage of paper can be significantly decreased by using softwares which help in maintaining all the data and also eases record keeping and updating.

The ISO Standards are now well accepted as best practice in almost every business sector but they can still be perceived as being time consuming to implement and manage.The ISO 9001:2008 standard wraps around your existing processes and specifically states that you should not change your working methods to become compliant. The rule is ‘Say what you do, then do what you say’.‘ISO in a Box’ helps you to challenge and ‘gap-analyse’ your methods and processes to ensure that they do what you need them to do, then provides a framework for their ongoing management. Compliance with ISO 14001:2004 may require you to put new processes and measures in place in order to minimise your impact on the environment. One such product is ISO in a Box product that could change the way that quality and environmental management systems are perceived.

When asked what ISO quality management systems mean, owners of SME businesses typically respond by saying either “a lot of bureaucracy” or “ISO is something that a company needs if it wants to work with the public sector”. This cynicism is usually based on the perception that quality management must inhibit effective management and that the organisation will sink under the weight of paperwork.

Early last year Equas MD, David Morgan, took the decision to tackle this perception by investing in technology. He explains “we knew that an effective quality management system had to be simple to use, capable of effective document management and, most importantly, be accessible by staff throughout the organisation – wherever they worked. We came up with the idea of a new product which we called “ISO Activ”, but needed a trusted technology partner to deliver it.

Equas approached their own software suppliers with the idea. Technical Director of GreyRidge Software, Tom Hill, describes what Equas were looking for: “David wanted an easy-to-use way of delivering and editing processes and documents without the need for a paper manual. This need developed into a concept of editable ‘wiki’ pages, supported with embedded standard office documents and the potential for mapping processes in an intuitive way”.

The result is an innovative product that could well transform the image of ISO in the marketplace. Businesses simply sign-up for the system and, with security and hosting all taken care of and with access to a flexible template system and documentation library, they can start the process of implementing ISO quality and environmental management systems in minutes.

David is delighted: “We are committed to breaking down the idea that ISO is all about paperwork and is simply something you get because a customer has asked for it. The new ISO Activ system is a core part of this approach. We know that with it, people will start to see quality management as something that is genuinely useful and easy to do”. Sales Director of Equas, Mike Dowd, says “the best thing is that it is as easy to understand as a paper system yet it involves no paper and cuts down on bureaucracy. I am a technophobe and even I find it easy!”

After many months of design and development, the new software has now been launched and is already starting to prove popular. More than 15 businesses have started using the system with many more about to follow. David is particularly pleased that it is unexpectedly taking them beyond the SME marketplace and attracting interest from large corporations. For example, Equas are currently using Activ to implement an integrated quality management system for a company with manufacturing operations in six countries. In addition, Equas have just signed an agreement to franchise the new product in Canada and the US, and are in process of concluding a similar agreement with a German partner.

With almost everything been calculated on carbon emission scale, and the usage of papers in documentation for creating ISO 9001 and ISO 14001  management systems, the usage of paper can be significantly decreased by using softwares which help in maintaining all the data and also eases record keeping and updating.




By: jim damon

Environmental Consulting Firms

August 29th, 2009

Environmental Consulting Firms- Environmental Consulting Firms Will Help Your Company Become Truly “Green” and Attain Environmental Sustainability



I know lots of persons, representing small to large companies, who proudly declare, “We are an “ecological” business!” This tag is a euphemism that means they are abiding by strict principles concerning ecological sustainability rules and norms. This “green” tag is in and it is a worthy aspiration, for sure. A lot of companies are jumping on the “band wagon”. They are employing the title as a technique to openly and implicitly promote their services and/or products. However, what does it signify to be “green”? And, how can any size business execute a strategy to comply with ecological sustainability norms to be on the way to growing into an “ecological” business?

Agenda 21 was the main production of the United Nations Conference on environment and development (the, “Earth Summit”). The International Organization for Standardization (ISO) presents norms or offers support on good management norms in encouragement of Agenda 21. The ISO 14001 offers its conditions for an Environmental Management System (EMS) that confirms global significance for all size companies wishing to function under environmentally sustainable processes. It is a globally acknowledged requirement. With the aid of environmental consulting firms, the norms can be appropriate for any business, large or small, whatever its product or service, in any industry, and whether it is a commercial venture, a public administration, or a government department.

The principle elements, stated in an EMS are explained below:

1. Environmental Policy Statement (ecological characteristics and effect of products, activities, and services, including intra-and inter-business processes),

2. Planning (ecological characteristics, legal and additional requisites, aims and measurable targets, ecological management programs),

3. Implementation and Operation (configuration and reliability, preparation, conciousness, and competence, communication, ecological management process documentation, document control, operational control, crisis vigilance and response),

4. Checking and Corrective Action (checking and measurement, non-conformance and counteractive- and protecting- action, documentation, ecological management process audit)

5. Management Review

Well, you’re probably thinking, “I’m a little overwhelmed by all of this! And, what can I do to really denote my business is “green”?” It’s completely probable in your business your Environmental Management System is only an approach for doing things that you believe are “green”, e.g., turning out lights, recycling, walking or biking to work, etc. (Don’t get me wrong! These are all important things to do.). But your process isn’t on paper and likely acknowledged only by one or some persons in management with little or no communication. Everyone has the “green essence” and every one is contributing by doing his or her personal action.

Not all organizations will wish to go through the ISO 14000 certification procedure (lots of large organizations do). Businesses that don’t wish to become certified can execute the norms to be considered as third party compliant. Environmental consulting firms can suggest several methods to execute an “ecological” business system that minimizes harmful outcomes on the environment caused by its actions in an effort to attain continual development of its ecological execution:

1. Plan – Define aims and make plans (examine your company’s situation, define your general aims and establish your temporary targets and develop plans to achieve them.

2. Do – Execute your plans (do what you defined).

3. Check – Evaluate your outcomes (evaluate/check how far your real accomplishments encounter your set aims.

4. Act – Fix and improve your plans and how you implement them (fix and understand from your errors to improve your plans in order to get best outcomes next time.

The thoughts that go into your strategy are derived from your specialized discipline type. The deepness and detail is also driven by your business’ size, but lots of the similar rules apply:

- Waste and toxics elimination that includes, but is not limited to, product making, materials, manufacturing procedures, distribution, consumer and end of life for products you utilize in your every day business actions or products that you sell to others,

- Toxics decrease and elimination (“The Ban List”),

- Decrease Greenhouse gas emanations by performing teleconferencing and web conferencing instead of traveling,

- Location and decrease of wastes,

- Buy automobile hybrids,

- Other Transport (walking, car pooling, biking, public transportation),

- Community involvement and volunteering,

- Decrease utilization of non-biodegradable products (plastics),

- Enroll and contribute with groups devoted to giving control, observing field and implementing obedience,

- Buy from ISO 14000 certified sellers and manufacturers with active plans for soil, groundwater, surfacewater, and air regulations in third world countries that are defensive of human health and the environment (to US Environmental Protection Agency norms),

- Utilize used products,

- Protect resources (e.g., water),

- Substitute ineffective equipment that consumes power,

- Help and support state and local government (towns, counties) to establish and implement ecological sustainability policy, guidelines and regulations for companies that want to run business in their areas,

- Join organizations in your specialized field that help you in executing ecological sustainability for your services and products,

- Take action following Best Management Practices (e.g., reusing).

The objective of any EMS, directing to ecological sustainability, and the goal of environmental consulting firms, is to decrease our carbon trail on the world. I hope I have been successful in increasing your attentiveness, awareness and integrity about what “green” means. Today it’s time for action! In the future after your business builds and executes an EMS program you can be proud to represent that your business is “green”.

www.VernonEnvironmental.com – Environmental Consulting Firms




By: environmentalconsultingfirms

Iso Standards 101: Understanding the Basics of Iso Quality Management Systems

August 26th, 2009

There are more than enough ISO standards to confuse any organization that’s looking to get certified.  Today, there are over 16,000 standards being used by certifying bodies to assess, monitor and audit any organization seeking to improve its quality management system.  Here is a short explanation on what these standards are and their specific usages:

ISO Standards

ISO standards contain the metrics or specifications required in order to achieve the guidelines or criteria specified under that series.  These standards are referred to as ISO series in order to refer to groups of standards used for quality management and assurance. 

An ISO standard is identified as the ISO series and its version.  For example – ISO 9001:2005.  This indicates that the ISO standard in place is ISO 9001 with the 2005 version.

Here are some of the most popular ISO standards applied for:

ISO 9000

This is a very popular ISO series, ranging from ISO 9001 to ISO 9999.  ISO 9000 is the quality management system used by companies that engage in production.  ISO standards in these series include:

ISO 9126 – used as a model for software quality

ISO 9362 – used to regulate BIC or Bank Identifier Code

ISO 9564 – used to maintain quality in PIN (Personal Identification Number) security and management

ISO 14000

This series is the system used to implement standards in environmental management, specifically in a production environment.  A few standards in these series include:

ISO 14001 – standard for general environmental management

ISO 14064 – standard used for handling greenhouse gases

ISO 14230 – implemented for diagnostic systems used for road vehicles

ISO 14698-1 – used for bio-contamination control

ISO 10000

This series is used to establish ISO standards and guidelines for project management quality.  The series includes:

ISO 10012 – used to implement standards in the production of measuring equipment and for measurement processes

ISO/IEC 10077 – sets the standards for the calculation of heat transmittance in products such as shutters, windows and doors

ISO 10211 – establishes the necessary guidelines for making detailed calculations of surface temperature for the construction of buildings

ISO 10628 – sets the standards for the creation of flow diagrams used in process plants

ISO 20000

The ISO 20000 series sets the standards for guidelines used in establishing an IT service management system.  It covers standards for the following:

ISO 20022 – covers standards used for companies offering financial services

ISO 22000 – establishes guidelines used by certifying bodies that audit other companies’ management systems in food safety

ISO/IEC TR 20943 – used for setting standards for procedures used to achieve consistency in registry content of metadata

Which ISO standard is right for your company?

The choice of ISO standard your organization will apply for will depend on the type of company you have, the nature of its business, its production or manufacturing processes, the type of products and/or services involved and the quality management system you wish to achieve.




By: Johanna Guelas